Classes Expectations Policy

Learner’s Expectations Policies – January 2025

EDEX Association

Portuguese Language Course: Expected Language Requirements

To attend our Portuguese Language Course, learners are expected to have a basic understanding of English. This is necessary to follow the teacher’s instructions, as English is used as the common language for communication.

While our classes are conducted 80% in European Portuguese, our qualified native Portuguese-speaking teachers will also use English and, where possible, other languages to assist with guidance and clarity.

Course Attendance Policy

To maintain the integrity and recognition of our course and the RVCC (Recognition, Validation, and Certification of Competences) process, learners are required to adhere to the following attendance policy:

  • A minimum attendance of 90% is mandatory, whether attending in person or online.

  • Learners who exceed the 10% absence limit will be automatically removed from the course.

  • This attendance policy is in accordance with national education regulations and was agreed to by learners prior to enrollment.

Note: It is the learner’s responsibility to ensure full attendance and successful completion of the course.
The awarding body reserves the right to exclude any learner from the course if they fail to comply with the attendance requirement.

Use of Technology for Online Classes

To ensure effective participation, learners attending online must meet the following technology requirements:

  • A reliable internet connection is required.

  • Learners must use a phone, tablet, or laptop with a functioning camera and microphone.

  • Cameras must be turned on at all times during lessons to verify attendance and encourage active participation.

  • EDEX does not provide internet access or devices.

Classroom and Online Participation

Active participation is essential for a successful and engaging learning experience. Learners must:

  • Interact with the teacher during lessons.

  • Be in a quiet, focused environment, free of distractions.

  • Refrain from driving, cooking, or working while attending class.

  • Complete all activities and assignments given by the teacher.

  • Follow all instructions and be fully attentive throughout the lessons.

  • Be motivated and committed to learning Portuguese.

Participation is mandatory. Learners who do not engage risk losing their place in the course and eligibility for certification.

Training & Certification Responsibility

EDEX Association and its partners follow a rigorous educational and certification process under the RVCC guidelines. While we ensure high standards in teaching and administration, please note:

  • EDEX is not liable for any losses, damages, or failure to receive certification if a learner fails to follow the stated policies.

  • It is the learner’s responsibility to complete the course successfully and meet all requirements.

Timetable and Schedule Policy

  • Right to Change Timetable: EDEX reserves the right to change, amend, or cancel scheduled events, classes, or services due to operational needs, weather, or instructor availability.

  • Notification of Changes: We will make reasonable efforts to notify learners of any changes via email or phone.

  • No Liability: EDEX is not liable for any inconvenience or loss due to schedule changes.

  • Refunds/Rescheduling: In exceptional cases, EDEX may offer rescheduling options at its discretion and subject to the awarding body’s approval.

No refunds will be given due to failure to meet academic or attendance requirements or disciplinary exclusions.

Learners' Rights

All learners have the right to:

  • Participate in training aligned with the defined programs and methodologies.

  • Access appropriate facilities, equipment, and learning materials.

  • Review the full Training Regulations at www.edexpt.org.

  • Receive a certificate of attendance and/or achievement, free of charge, upon successful completion.

Learners' Responsibilities

All learners are expected to:

  • Be punctual and maintain consistent attendance.

  • Not disrupt lessons or learning activities.

  • Complete assessments and knowledge checks as required.

  • Respect the values and reputation of EDEX and its educational partners.

Professional Courses: Language Expectations

Most of our Higher Education and Professional Qualifications are taught and assessed entirely in English. As such, learners must meet the following language requirements:

  • Provide evidence of English proficiency prior to enrolment.

  • Demonstrate English comprehension equivalent to IELTS 5.5 or above.

These requirements apply to all non-native English speakers, as full understanding of English is essential for course success.

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